Frequently Asked Questions.

Pricing

Are bespoke made items expensive?

That depends on the complexity of the design but prices are mostly similar to those on the high street. However we only supply and use quality stones throughout the designs and the overall service provided is of great value.

Do you make to a customer’s budget?

The designs offer flexibility to make most items in a choice of materials and with stones of different sizes which hopefully would suit a budget.

How do I find out the price of an item on the website?

If no price is shown follow the Enquiry Process and your request will be answered personally a.s.a.p. (All prices include Vat@20%)

Viewing

How can I view your work?

The website offers the most comprehensive way of viewing my work but does not provide the experience of holding the pieces themselves.

All are welcome to visit my Studio/Workshop by appointment. A comfortable showspace and sitting area provide a relaxed setting for trying on rings and jewellery, over a cup of tea or coffee.

Request an appointment or call 01757 288 307

Materials

What metals do you work in?

I work in the following metals – Platinum ; 22ct Gold ; 18ct Yellow, White & Red Golds ; 9ct Yellow & White Gold ; Palladium ; Silver.

What types of stones do you use?

All precious and non-precious stones including Certified Diamonds.

Do you have stones to choose from?

We can arrange to show you a selection of any type, size and shape.

Request to see a selection of stones

Orders

How long do orders take?

Most designs take between 4-8 weeks. Please however allow as long as possible if the design is complicated or involves larger precious coloured stones as they could take time to source.

Payment

Is a deposit required?

 A deposit is required with each order. The amount varies according to the particular order upto 50%. The balance is due on collection of the finished piece. We do not offer a finance package but payment by instalments are accepted.

What payment types do you take?

We accept cash or card payments but prefer Debit Cards or BACSCredit Cards may incur a service charge depending upon the amount.